Baystate Health Jobs

Full Time 40 Hour Day Shift

Summary:

The Supervisor of Nuclear Cardiology, Stress Testing, and EKG lab is responsible for implementing the Health Systems mission, vision and values by providing the overall assessment of strategic and operational planning, coordination, staff development, customer satisfaction, and quality of services delivered within Nuclear Cardiology and Stress Testing. This position requires knowledge of cardiac physiology and strong supervision skills.

Job Responsibilities:

1) Supervises daily operation of the stress testing & EKG labs at 3300 Main Street, the S4 BMC main campus, and partners with leadership for regional support. Coordinates, Staffing, and schedules equitably. Develops efficient turnaround between test scheduling, performance, and report (Stress & Imaging) generation. Resolves problems and knows how to refer decisions to others.

2) Staff development and supervision. Hiring of new personnel. Directs and supervises staff. Ensures productivity and monitors performance. Promotes staff development and evaluates performance annually. Disciplines employees as necessary in compliance with BH policies. Assists management with formal and informal communication. Develops and maintains policy and procedural manuals—partners with management to implement regional models of care for stress testing and nuclear imaging.

3) Assists Management with fiscal operations of the departments. Assists in yearly capital and operating budget. Ensures Charge capture in McKesson occurs. Monitors each lab’s productivity and makes appropriate adjustments, based on volume, supply usage and quality.

4) Quality improvement and Control. Monitors customer satisfaction through Pres Ganey. Educates and modifies practice as necessary to improve compliance. Ensures equipment safety and follow policy for maintenance. Partners with Radiation Physics on compliance QA and PM maintenance for Nuclear Imaging Cameras. Follows proper procedure for incident reporting, substance precautions, infection control and nuclear isotope spill and disaster response.

5) Strategic Planning. Collaboration with medical leadership and management re: departmental goals regarding service line and hospital strategic plan. Collaborates with IS, Management and Radiology for (FUJI, McKesson and MUSE) and their regional application. Partner with management to develop a positive relationship within the medical community to improve H&V Program image/integrity of the department. Develops and maintains excellent customer and team relationships.

6) Knowledgeable and able to perform Nuclear Cardiology procedures (Imaging and Stress Testing). Is able to operate appropriate equipment to established protocols. Documents appropriately and provides information to medical leadership when necessary. Initiates emergency procedures in accordance with established hospital policy.

Required License / Certifications:

CNMTB or ARRT nuclear medicine licensure

Preferred Work Experience:

• 1+ Years of supervisory experience

Education:

• High School Diploma or Equivalent

• Bachelor's Degree in a related discipline (preferred)

Skills and Competencies:

• Provide support for ICANL accreditation as the technical director

• The ability to set goals and communicate a plan of action

• The skill to empower team members to deliver results

• The ability to accomplish a task with concern for all the areas involved

• The ability to communicate information through written and verbal means

• The ability to use logic and reasoning to troubleshoot problems and identify effective solutions

• The ability to provide customer service to patients and other customers

• The ability to cope with and adapt to uncertainty, and exercise good judgment based on available information

• The ability to effectively plan and delegate

• Knowledge of health care compliance policies, practices, and systems

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Science: Business Administration/Management, GED or HiSET (Required)

Certifications:

Certified Nuclear Medicine Technician - Nuclear Medicine Technology Certification Board

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

• Baystate Medical Center in Springfield

• Baystate Children’s Hospital (located at Baystate Medical Center)

• Baystate Franklin Medical Center in Greenfield

• Baystate Wing Hospital in Palmer

• Baystate Noble Hospital in Westfield